Privacy policy

This Privacy Policy describes how Venus Vitality LLC (referred to as the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information listed below) as “Personal Information.”

Device Information

Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, sites or products you view, search terms, and how you interact with the Site.
Purpose of collection: to load the Site accurately and perform analytics on Site usage to optimize our services.
Source of collection: Automatically collected when you access our Site using cookies, log files, web beacons, tags, or pixels.
Disclosure for a business purpose: Shared with our processor, Shopify.

Order Information

Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
Purpose of collection: to fulfill our contract, process payment information, arrange shipping, provide invoices and order confirmations, communicate with you, screen orders for potential risk or fraud, and provide marketing information in line with your preferences.
Source of collection: Collected from you directly.
Disclosure for a business purpose: Shared with our processors Shopify, Shop, and Facebook.

Customer Support Information

Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
Purpose of collection: to provide customer support.
Source of collection: Collected from you directly.
Disclosure for a business purpose: N/A

Sharing Personal Information

We share your Personal Information with service providers to help provide our services and fulfill our contracts with you. For example:

We use Shopify to power our online store. More information on how Shopify uses your Personal Information can be found here.
We may share your Personal Information to comply with legal obligations, such as responding to a subpoena, search warrant, or other lawful request, or to protect our rights.
We use Facebook and Instagram for marketing purposes.

Behavioral Advertising

We use your Personal Information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. For example:

We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here, and you can opt out of Google Analytics here.
We may share information about your use of the Site, purchases, and interactions with our ads with our advertising partners.

You can opt out of targeted advertising through the following platforms:

Facebook: Facebook Ad Preferences
Google: Google Ad Settings
Bing: Bing Ad Settings

For more information about targeted advertising, visit the Network Advertising Initiative.

You can opt out of some services by visiting the Digital Advertising Alliance’s opt-out portal.

Using Personal Information

We use your Personal Information to provide services to you, including offering products for sale, processing payments, fulfilling orders, and keeping you informed about new products and offers.

Opt-Out of Marketing Communications

You can opt out of marketing emails by following the unsubscribe instructions at the bottom of the email. You may still receive service-related and other non-marketing emails. To opt out of marketing text messages, reply STOP to our marketing messages.

Lawful Basis

Under the General Data Protection Regulation (GDPR), if you are a resident of the European Economic Area (EEA), we process your Personal Information under the following lawful bases:

Your consent.
The performance of a contract between you and the Site.
Compliance with legal obligations.
To protect your vital interests.
For legitimate interests that do not override your fundamental rights and freedoms.

Retention

When you place an order through the Site, we retain your Personal Information for our records unless you request its deletion. For more information about your right to erasure, please refer to the "Your Rights" section.

Automatic Decision-Making

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making. Our processor, Shopify, uses limited automated decision-making to prevent fraud, which does not have a significant legal effect on you.

Your Rights

If you are a resident of the EEA, you have the right to access, correct, update, or erase the Personal Information we hold about you. You also have the right to port your data to a new service. To exercise these rights, contact us at contact@venusvitalitynu.com.

If you are a California resident, the California Consumer Privacy Act (CCPA) grants you similar rights, including the right to access, correct, and delete your Personal Information. You can exercise these rights by contacting us at contact@venusvitalitynu.com.

Cookies

We use cookies to improve your browsing experience and provide services. You can manage cookies through your browser settings. For more information on how cookies work and how to control them, visit All About Cookies.

Do Not Track

We do not alter our data collection practices when we detect a Do Not Track signal from your browser.

Changes

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons.

Contact Us

For any questions about our privacy practices or if you would like to make a complaint, please contact us by email at contact@venusvitalitynu.com.

Last updated: September 14, 2024

If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection authority. For U.S. residents, you can contact the U.S. Federal Trade Commission for more information.

Privacy policy

This Privacy Policy describes how Venus Vitality LLC (referred to as the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Collecting Personal Information

Device Information

Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, sites or products you view, search terms, and how you interact with the Site.

Purpose of collection: to load the Site accurately and perform analytics on Site usage to optimize our services.

Source of collection: Automatically collected when you access our Site using cookies, log files, web beacons, tags, or pixels.

Disclosure for a business purpose: Shared with our processor, Shopify.

Order Information

Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

Purpose of collection: to fulfill our contract, process payment information, arrange shipping, provide invoices and order confirmations, communicate with you, screen orders for potential risk or fraud, and provide marketing information in line with your preferences.

Source of collection: Collected from you directly.

Disclosure for a business purpose: Shared with our processors Shopify, Shop, and Facebook.

Customer Support Information

Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

Purpose of collection: to provide customer support.

Source of collection: Collected from you directly.

Disclosure for a business purpose: N/A

Sharing Personal Information

We share your Personal Information with service providers to help provide our services and fulfill our contracts with you. For example:

We use Shopify to power our online store. More information on how Shopify uses your Personal Information can be found here.

We may share your Personal Information to comply with legal obligations, such as responding to a subpoena, search warrant, or other lawful request, or to protect our rights.

We use Facebook and Instagram for marketing purposes.

Behavioral Advertising

We use your Personal Information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. For example:

We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here, and you can opt out of Google Analytics here.

We may share information about your use of the Site, purchases, and interactions with our ads with our advertising partners.

You can opt out of targeted advertising through the following platforms:

Facebook: Facebook Ad Preferences

Google: Google Ad Settings

Bing: Bing Ad Settings

For more information about targeted advertising, visit the Network Advertising Initiative.

You can opt out of some services by visiting the Digital Advertising Alliance’s opt-out portal.

Using Personal Information

We use your Personal Information to provide services to you, including offering products for sale, processing payments, fulfilling orders, and keeping you informed about new products and offers.

Opt-Out of Marketing Communications

You can opt out of marketing emails by following the unsubscribe instructions at the bottom of the email. You may still receive service-related and other non-marketing emails. To opt out of marketing text messages, reply STOP to our marketing messages.

Lawful Basis

Under the General Data Protection Regulation (GDPR), if you are a resident of the European Economic Area (EEA), we process your Personal Information under the following lawful bases:

Your consent.

The performance of a contract between you and the Site.

Compliance with legal obligations.

To protect your vital interests.

For legitimate interests that do not override your fundamental rights and freedoms.

Retention

When you place an order through the Site, we retain your Personal Information for our records unless you request its deletion. For more information about your right to erasure, please refer to the "Your Rights" section.

Automatic Decision-Making

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making. Our processor, Shopify, uses limited automated decision-making to prevent fraud, which does not have a significant legal effect on you.

Your Rights

If you are a resident of the EEA, you have the right to access, correct, update, or erase the Personal Information we hold about you. You also have the right to port your data to a new service. To exercise these rights, contact us at contact@venusvitalitynu.com.

If you are a California resident, the California Consumer Privacy Act (CCPA) grants you similar rights, including the right to access, correct, and delete your Personal Information. You can exercise these rights by contacting us at contact@venusvitalitynu.com.

Cookies

We use cookies to improve your browsing experience and provide services. You can manage cookies through your browser settings. For more information on how cookies work and how to control them, visit All About Cookies.

Do Not Track

We do not alter our data collection practices when we detect a Do Not Track signal from your browser.

Changes

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons.

Contact Us

For any questions about our privacy practices or if you would like to make a complaint, please contact us by email at contact@venusvitalitynu.com.

Last updated: September 14, 2024

If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection authority. For U.S. residents, you can contact the U.S. Federal Trade Commission for more information.